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NOTE: Any time shown in the Shipping section are ship times, not production times. If you’ve sent full payment and provided usable artwork, production of all the stickers in your order should be completed within the below stated turnaround times. Your order will ship when all the stickers in your orders are ready. If you have a deadline, you must contact us to make rush arrangements in order to secure a guaranteed delivery date.

CURRENT TURNAROUND TIMES:
B&W stickers: approximately 15 - 20 working days
R&B stickers: approximately 15 - 20 working days
BULK stickers: approximately 10 - 15 working days
MONTHLY SPECIAL: approximately 15 - 20 working days.
FULL COLOR stickers: approximately 20 - 25 working days
PAPER LABELS: approximately 4 - 10 working days

CANCELLATION & REFUND POLICY:
We have a flexible cancellation policy. Basically, if you’d like to cancel your order before we’ve begun production or incurred expenses (such as credit card fees), we’ll give you a full refund. Otherwise, we’ll charge cancellation fees to recoup those expenses. Once you’ve received your “scheduled to print” email, it’s definitely too late to cancel without fees.

ARTWORK CHANGES:
Before you complete your order, please be sure you’ve sent the artwork you want us to print. Otherwise, there is a $10 fee to change artwork after an order is placed.

REPRINTS:
If we make a mistake on your order, we will expedite a reprint for you, or offer a credit, depending on the order type and circumstances. By continuing with your order we assume you’ve read and understood our Artwork Requirements FAQ.

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